Global Shipping
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Global Shipping
To guarantee prompt and secure delivery, Gearlink utilizes top-tier international carriers including DHL and FedEx. Available orders are processed within 24 business hours. Actual delivery duration depends on the logistics provider, shipping option selected, destination country, and customs clearance. Typical shipping timelines are:”
| Shipping Service Options | Estimate Time of Arrival | Destinations |
|---|---|---|
| DHL Express Worldwide | 3–5 business days | Worldwide |
| DHL Express Worldwide Premium 12:00AM | 3–5 business days | Worldwide |
| Fedex IP | 3–5 business days | Worldwide |
| Fedex IPE | 3–4 business days | Worldwide |
| EMS | 4–6 business days | Worldwide |
| Customer's own shipping account | Depends on the delivery service | Worldwide |
FREE shipping on orders of eligible items over US$99.0 in selected countries.
Customs Duties and Clearance Policy
Customer Notice:
You are responsible for verifying that your purchased items comply with the import regulations of your country/region before placing an order. GearLink shall not be held liable for any goods confiscated by customs due to non-compliance with local regulations or any associated costs incurred. By submitting your order, you acknowledge that you have read and agreed to our Terms and Conditions.
Clearance Process:
– Customs clearance procedures will be handled by the logistics carrier in the destination country/region (or transit country/region)
– Please ensure your contact information is accessible in case the carrier needs to reach you for verification during clearance
– We recommend familiarizing yourself with the import/export regulations of your destination before placing an order
Our Support Services:
• The carrier will manage all customs documentation and procedures and may contact you if shipment details require confirmation
• If additional clearance documents are needed, GearLink will provide full assistance
• Applicable local taxes or import duties will be calculated upon the goods’ entry into your country (usually no payment is required; any charges will be billed as a small surcharge)
For Assistance, Please Contact:
Live Chat | Email: support@optictran.com | Customer Hotline
We are happy to assist with any inquiries regarding taxes, shipping documents, or customs declarations.
Shipping Methods
Standard Shipping Service:
We deliver your goods via air express courier, primarily partnering with DHL, FedEx, and EMS. The specific shipping method will be flexibly adjusted based on the destination country, order value, customer requirements, and other factors. We also support customer-designated courier services.
Special Notes for Certain Countries:
For countries with stricter customs policies such as Brazil, Russia, and Belarus, we will carefully select shipping methods. If customers have concerns about customs clearance, we recommend choosing EMS shipping to minimize clearance risks in the destination country.
Special Instructions for Brazil Orders:
All packages shipped to Brazil must include the VAT number (CNPJ or CPF) on the shipping documents; otherwise, they may be rejected by Brazilian customs. Customers shipping to Brazil must promptly provide their VAT number along with the order number to the relevant personnel after placing an order. Failure to provide the tax number in time may result in order delays or cancellation.
Bulk Order Shipping Solutions:
For bulk purchase orders, we offer the following flexible options:
1. Support for customer-designated freight forwarders to collect goods from our warehouse
2. Discounted bulk air or sea freight rates
For bulk order inquiries, please contact your dedicated account manager for exclusive discounts and customized logistics solutions.
Alternative explanations
1. Delivery Timeframe
Your order typically arrives within 5-7 business days after shipment. Please note these are estimated delivery windows that may vary due to factors like weather, customs processing, or local carrier operations.
2. Express Shipping Options
Need it faster? We offer prioritized shipping services with shorter delivery times at varying price points. Select your preferred expedited method during checkout.
3. Available Carriers
We ship globally through major carriers including FedEx, DHL, UPS and TNT. Carrier options may vary by destination.
4. Shipping Costs
Enjoy free shipping on qualifying orders (marked on product pages). Minimum spend requirements apply – for instance, orders over $99 USD qualify. During checkout, you’ll see all available shipping methods with their respective costs.
5. Pre-Order Shipping Estimates
To view shipping costs:
1) Add items to your cart
2) Proceed to checkout
3) Enter your address
You’ll see all available shipping options and prices before payment. No charges occur until you confirm your order.
6. Import Fees
While we don’t charge taxes or duties, your local customs may assess import fees payable upon delivery. Contact us if you need assistance with customs documentation.