Payment path
Safe, Reliable & Instant
Home / Support / Payment path
Payment Options
Paypal
Pay securely via PayPal using your account balance or linked cards – you’ll be redirected to PayPal’s platform during checkout. Our PayPal ID: paypal@optictran.com”
Credit/Debit Card
Online payments via Visa, Mastercard, American Express, Discover, Diners Club and JCB credit/debit cards are partially available. Please contact us for specific details. Thank you.
Alternative Payment Methods
If you require other payment options, please contact us. Thank you.
FAQ
1. What payment methods do you accept?
We offer multiple payment options, including PayPal, Visa, Mastercard (credit/debit), and bank transfer (T/T). You can select your preferred method at checkout.
2. What should I do if I was charged incorrectly?
First, contact your bank to verify the transaction amount, date, and recipient details. For faster resolution, please provide your account manager with a screenshot or receipt of the transaction. Our team will promptly investigate and resolve the issue.
3. Why did my payment fail?
Common reasons include:
– Incorrect card details
– Bank security restrictions
– Network connectivity issues
Recommended steps:
① Double-check your payment information
② Ensure sufficient funds/card limits
③ Try again—if the issue persists, contact your account manager for assistance.
4. Is my payment information stored on your platform?
Your security is our priority:
✓ Zero storage of sensitive data (e.g., full card numbers, CVV)
✓ End-to-end SSL encryption for all transactions
✓ Compliance with PCI DSS international security standards